Effective Date: August 30, 2025
At PattiSan Communication, we respect and are committed to protecting your privacy through our compliance with this policy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By accessing, using, and providing information to or through our Website and/or Services, you acknowledge that you have reviewed and accepted our Privacy Policy and you consent to all actions taken by us with respect to your information in compliance with the then-current version of our Privacy Policy.
Information We May Collect
Contact Information: When you subscribe to our newsletter or contact us through our website, we may collect directly from you via a form: Your name, email address, telephone number, or any other identifier by which you may be contacted online or offline as well as any information you provide in your messages to us.
Automatic Information: When you visit our website, we automatically collect certain information through cookies and similar technologies: Your IP address, browser type and version, pages you visit on our site, time and date of your visit, referring website.
Transaction Information: If you purchase or enroll in an online course, you will be redirected to Thinkific, a third-party learning platform. PattiSan Communication does not collect or process your payment information directly; that information is collected and processed by Thinkific in accordance with their own privacy policy, which you can review here: Thinkific Privacy Policy.
How We Use Your Information
We use information you provide to us in order to:
- Send you our newsletter and communication insights (only if you subscribe)
- Respond to your inquiries and tailor our products and services to your needs
- Enhance our website and business services we provide
- Analyze and improve website usage and performance.
If you subscribe to our newsletter:
- You can unsubscribe at any time using the link in every email
- We use Mailchimp to manage our email list
- Your information is stored securely with Mailchimp’s privacy protections
- We will never sell, rent, or share your email address with third parties for marketing purposes.
How We Use Your Information
We use Google Analytics, which may place cookies on your device to help us analyze website usage. Our website uses cookies to:
- Remember you and your preferences so we can customize our website to your interests
- Analyze website traffic to understand audience size and usage patterns
- Speed up site performance and improve your browsing experience.
You can opt out of Google Analytics tracking by visiting: Google Analytics Opt-out Browser Add-on. You can control cookies through your browser settings, though some website functionality may be limited if you disable cookies.
Third-Party Services
We use the following third-party services that may collect information:
- Mailchimp for email newsletter management
- Google Analytics for website analytics (if applicable)
- WordPress hosting services through Namecheap
- Thinkific, for online course sales and delivery. If you enroll in a course, your personal and payment information will be collected and processed by Thinkific, not PattiSan Communication.
We do not control these third parties’ tracking technologies or how they may be used. These services have their own privacy policies and we encourage you to review them.
Legal Basis for Processing (GDPR Visitors)
If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases:
- Consent (e.g., when you subscribe to the newsletter)
- Performance of a contract (e.g., when you purchase a course through Thinkific)
- Legitimate interests (e.g., website analytics and improvement, responding to inquiries)
- Compliance with legal obligations.
International Data Transfers
Because PattiSan Communication is a U.S.-based business, your personal information may be transferred to and processed in the United States and other countries that may not have the same data protection laws as your home country. We rely on appropriate safeguards, such as Standard Contractual Clauses where applicable, to ensure that your data remains protected.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only as long as necessary to provide our services or as required by law. Newsletter subscribers’ information is kept until they unsubscribe.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18. No one under age 18 may provide any information to or on the website. If we learn we have collected or received information from a child under 18 without verification of parental consent, we will delete that information.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for email communications at any time.
If you are a California resident, you also have the right under the California Consumer Privacy Act (CCPA/CPRA) to:
- Know what categories of personal information we collect and how we use it
- Request deletion of your personal information
- Opt out of the “sale” or “sharing” of your data (we do not sell your data, but some analytics providers may be considered “sharing” under California law)
- Exercise these rights by contacting us at the details below.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please email us at contact@pattisan.com. You may also contact us by mail at: PattiSan Communication, 3192 Finch Drive, San Jose, CA, 95117.
This Privacy Policy was last updated on August 30, 2025.